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Terms & Conditions

1. APPLICABILITY
1.1 Unless explicitly agreed otherwise in writing, all quotations and deliveries made by JBN SECURITY are subject to these general terms and conditions of delivery and payment.

1.2 If the client includes in his order terms or conditions that deviate from -or do not appear in- these terms and conditions, these are only binding for the supplier if and insofar as they have been expressly accepted in writing by JBN Security Products.

2. OFFERS
2.1 All offers are without obligation unless expressly stated otherwise.

2.2 If it becomes apparent that the information provided by the client in the application or agreement was incorrect, JBN SECURITY has the right to adjust its prices accordingly.

3. ASSIGNMENTS / ORDERS
3.1 Assignments / orders are only binding when confirmed in writing by the client or, in the absence of such confirmation, when executed by JBN SECURITY.

3.2 The client is required to inform JBN SECURITY of the quality requirements prior to executing the order, in the absence of which JBN SECURITY is entitled to terminate the agreement without any right for the client to claim compensation for damages.

3.3 Non-functional differences between the products, services and all other specifications and quality indications and the actual execution of the delivered work do not entitle the client to any form of compensation on any account whatsoever.

4. PRICES
4.1 JBN SECURITY's prices are based on the cost-determining factors that were applicable on the date of the quotation. If the prices of these cost-determining factors increase after one month following the date of the offer and/or confirmation, even if this increase is a result of circumstances that could have been foreseen when the offer and/or confirmation was made, we are entitled to increase the price agreed upon accordingly, which price increase is binding on the client.

5. DELIVERY TIME
5.1 The delivery period commences on the date that JBN SECURITY receives the written instruction.

5.2 Exceeding the agreed upon delivery time, for whatever reason, does not give the client the right to compensation, unless otherwise agreed upon in writing.

6. DELIVERY
6.1 JBN SECURITY is entitled to divide an order into partial deliveries and to invoice for each partial delivery while retaining the right to demand payment for each partial delivery invoiced in accordance with the applicable payment terms and conditions.

7. RISKS AND TRANSPORT
7.1 The risk for the goods is for the client from the moment that they are ready for delivery.

7.2 The risk with regard to connecting equipment to the network is for the customer. Temporary non-functioning of the internet/network does not give a right to compensation, unless otherwise agreed in writing.

8. MODIFICATION OF ORDER
8.1 All changes in the order, either by order of the customer or as a result of the fact that by whatever circumstances another execution is necessary, are considered as additional work if more costs are involved and if less costs are involved as less work. These will be invoiced to the principal accordingly.

8.2 If JBN SECURITY, due to circumstances unknown at the time of the tender or confirmation of the assignment, has to perform more work than agreed upon, or has to perform work under more difficult circumstances than known when the agreement was made, JBN SECURITY is entitled to charge the client for the resulting additional costs. If the client cannot accept the extra costs involved, it has the right to cancel the part of the assignment that has not yet been executed.

9. COPYRIGHT
9.1 Unless otherwise agreed, the client explicitly reserves all rights to and resulting from intellectual property rights, such as design rights, copyrights and patents, with regard to the products, services and websites made by him, as well as with regard to the production methods used by him.

9.2 All written publications provided by the client remain the property of the client and must be returned to him immediately at his request. They may not, without the express written permission of the principal, be copied in whole or in part, be made available to third parties for inspection, or be used by third parties for the production of goods and/or services to which they relate.

10. GUARANTEE
10.1 Insofar as not otherwise agreed upon in writing, JBN SECURITY warrants that the assignment has been performed to the best of its abilities and with due care and craftsmanship.

10.2 A warranty is only given upon presentation of the original invoice.

10.3 JBNSECURITY.NL offers no warranty on the sale of exchanged security cameras.

10.4 JBNSECURITY.NL gives no warranty on repair or installation of software or virus damage.

10.5 JBNSECURITY.NL is not liable or responsible for sold products that do not work properly, caused by software or other programs installed on the computers by the customer.

10.6 Prices and technical specifications are subject to change without prior notice.

10.7 No rights can be derived from the mention of recommended prices.

10.8 The malfunctioning of goods, due to incompetence and or not well adjusted settings and or installation work, are not covered by the warranty. There can be appealed to our service, we charge € 65, - per hour excluding travel and VAT.

10.9 JBN SECURITY records the infrastructure during installation, including all information that is present at the time of installation. Whenever anything changes in this structure causing the system to malfunction, this can be resolved by the installer at an hourly rate of €65,- excl.

10.10 JBN SECURITY warrants the products it supplies only by way of repair, replacement or partial or full credit. JBN can never be held liable for consequential damage in any form whatsoever.

10.11 Specially ordered articles can never be returned as a misorder.

10.12 Ordered products can only be returned as a misorder. When returning misorders, JBN SECURITY will charge 15% restock fee.

10.13 Excluded from warranty are parts subject to wear and tear such as hard disks and batteries.

11. PAYMENT TERMS
11.1 Unless otherwise agreed, all payments must be made in Euros and must be paid into the bank account of JBNHANDELSONDERNEMING within the final payment date stated on the invoice.

11.2 If payment is not made within the term of payment specified in this article, JBN SECURITY is entitled, from the end of this term of payment, without notice of default, to charge interest of 13% per annum or the statutory interest rate, whichever is the higher, on the amount outstanding. On the second reminder the debtor will be charged administration costs.

11.3 JBN SECURITY is also entitled to claim from the client, in addition to the purchase price and interest, all collection costs, both judicial and extrajudicial, that are not caused by payment. Extrajudicial collection costs are owed by the client in each case where JBN SECURITY has secured the assistance of a third party for collection.

12. RETENTION OF TITLE
12.1. As long as the client has not made full payment of the total amount due, all goods delivered remain the property of JBN SECURITY.

12.2. In case the client fails to comply with any of his obligations to JBN SECURITY, JBN SECURITY is authorized, without further notice, to repossess the goods, in which case the agreement is dissolved without legal intervention. After a default of payment, 30 days after completion of the work, JBN SECURITY is authorized to make use of the goods.

13. SPECIAL CIRCUMSTANCES ON THE PART OF THE CLIENT
13.1 A claim for payment is due immediately in the event that the client is declared bankrupt, applies for a moratorium on payments or if the client's assets are seized, if the client dies and also if the client goes into liquidation or is dissolved.

13.2 In the above cases JBN SECURITY has the right to terminate or suspend the agreement or any part thereof that has not yet been executed without notice of default or judicial intervention, without prejudice to its right to claim compensation for any damages it may incur.


14. REPAIR (RMA)
14.1 Repairs will only be taken into consideration with a fully completed RMA form.


14.2 All RMAs must be accompanied by a copy of the purchase receipt.


14.3 When returning an RMA, the product must be securely packed in a box and the shipment must be returned with sufficient postage.


14.4 In all cases where no defect is found during the RMA process, a handling fee of Eur. 50,- ex VAT will be charged.


15. CHOICE OF RIGHTS
Dutch law applies to all contractual and pre-contractual relations.