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Terms & Conditions

1.1 All quotations and deliveries of JBN SECURITY are subject to these general terms and conditions of delivery and payment unless expressly agreed otherwise in writing.

1.2 If the client includes in his order terms or conditions that deviate from or do not appear in these terms and conditions, they are only binding to the supplier if and insofar as they have been expressly accepted in writing by JBN Security Products.

2.1 All offers are without engagement unless explicitly mentioned otherwise.

2.2 If it turns out that the information supplied by the client with the application or agreement was incorrect, JBN SECURITY has the right to adjust the prices accordingly.

3.1 Assignments / orders are only binding if confirmed in writing by the client, or in the absence of such confirmation by JBN SECURITY.

3.2 The client is required to inform JBN SECURITY of the quality requirements prior to executing the order, failing which JBN SECURITY is entitled to terminate the agreement without any right for the client to claim compensation for any reason whatsoever.

3.3 Non-functional differences between the products, services and all other specifications and quality indications and the actual execution of the delivered goods do not entitle the client to any compensation, in any form or for any reason whatsoever.

4.1 JBN SECURITY's prices are based on the cost-determining factors applicable on the date of the quotation. If the prices of these cost-determining factors increase after one month following the date of the offer and/or confirmation, even if this increase is the result of circumstances to be foreseen when the offer and/or confirmation was made, we are entitled to increase the agreed upon price accordingly, which increase in price is binding on the client.

5.1 The delivery period commences on the date that JBN SECURITY receives the written assignment.

5.2 Exceeding the agreed upon delivery time, for whatever reason, does not give the client the right to compensation, unless otherwise agreed upon in writing.

6.1 JBN SECURITY is entitled to divide an order into partial deliveries and to invoice for each partial delivery while retaining the right to demand payment for each partial delivery invoiced in accordance with the applicable payment terms and conditions.

7.1 The risk for the goods will be for the client from the time that they are ready for delivery.

7.2 The risk relating to the connection of equipment to the network shall be borne by the customer. Temporary non-functioning of the internet / network does not give any right to compensation, unless otherwise agreed in writing.

8.1 All changes in the order, whether at the instructions of the customer or as a result of the fact that any circumstances whatsoever make it necessary to perform the order differently, will, if they entail additional costs, be considered as additional work and, if they entail fewer costs, as reduced work. The client will be invoiced accordingly.

8.2 If JBN SECURITY, due to circumstances unknown at the time of the tender or confirmation of the assignment, has to perform more work than agreed upon, or has to perform work under more difficult circumstances than it was aware of when the agreement was made, JBN SECURITY is entitled to charge the client for the resulting additional costs. If the client is unable to accept the extra costs involved, it has the right to cancel the part of the assignment that has not yet been executed.

9.1 Unless otherwise agreed, the client explicitly reserves all rights to and resulting from intellectual property rights, such as design rights, copyrights and patents, with respect to the products, services and websites made by him, as well as with respect to the production methods used by him.

9.2 All written publications provided by the client shall remain the property of the client and must be returned to him immediately upon request. They may not, without the express written consent of the client, be copied in whole or in part, made available to third parties for inspection, or used by third parties for the production of goods and/or services to which they relate.

10.1 Insofar as not otherwise agreed upon in writing, JBN SECURITY warrants that the assignment has been executed to the best of its ability, with due care and skill.

10.2 A warranty will only be given upon presentation of the original invoice.

10.3 JBN SECURITY does not provide a warranty on the sale of exchanged security cameras.

10.4 JBN SECURITY does not warrant repair or installation of software or virus damage.

10.5 JBN SECURITY is not liable or responsible for products sold not working properly, caused by software or other programs installed on the computers by the customer.

10.6 Prices and technical specifications are subject to change without notice.

10.7 No rights can be derived from the mention of recommended prices.

10.8 The malfunctioning of goods, due to incompetence and or incorrect settings and or installation work, are not covered by the warranty. You can use our service department and we charge €65,- per hour excl. call-out fee and VAT.

10.9 JBN SECURITY records the infrastructure during the installation whereby all issues are recorded as they are at the time of installation. If anything changes in this structure that causes the system to malfunction, this can be solved by the installer at an hourly rate of €65,- excl.

10.10 JBN SECURITY warrants the products it supplies only by way of repair, replacement or partial or full credit. JBN can never be held liable for consequential damage in any form whatsoever.

10.11 Specially ordered articles can never be returned as a misorder.

10.12 Ordered products can only be returned as a misorder. When returning misorders JBN SECURITY will charge 15% restock fee.

10.13 Excluded from warranty are parts subject to wear and tear such as hard disks and batteries.

11.1 Unless agreed otherwise, all payments must be made in Euros and are due to JBNHANDELSONDERNEMING's bank account within the final payment date stated on the invoice.

11.2 If payment is not made within the term of payment specified in this article, JBN SECURITY is entitled, from the end of that term of payment, without notice of default, to charge interest of 13% per annum or the statutory interest rate, whichever is higher, on the amount outstanding at the time. On the second reminder, the debtor will be charged an administration fee.

11.3 JBN SECURITY is also entitled to claim from the client, in addition to the purchase price and interest, all collection costs, both judicial and extrajudicial, that have not been caused by payment. Extrajudicial collection costs are owed by the client in each case where JBN SECURITY has secured the assistance of a third party for collection.

12.1. As long as the client has not made full payment of the amount agreed upon, all goods delivered remain the property of JBN SECURITY.

12.2. In case the client fails to comply with any obligation of the agreement to JBN SECURITY, JBN SECURITY is entitled to reclaim the goods without any notice of default and the agreement is dissolved without legal intervention. After a default of payment, 30 days after completion of the work, JBN SECURITY is authorized to make use of this.

13.1 A claim for payment is immediately due and payable in case the client is declared bankrupt, applies for a moratorium or if the client's assets are seized, if the client dies and furthermore, if the client goes into liquidation or is dissolved.

13.2 In the above cases JBN SECURITY has the right to terminate or suspend the agreement or any part thereof that has not yet been executed without notice of default or judicial intervention, without prejudice to its right to claim compensation for any damages it may suffer as a result.

14.1 Repairs will only be taken into consideration with a fully completed RMA form.

14.2 All RMAs must be accompanied by a copy of the purchase receipt.

14.3 When returning an RMA, the product must be properly packed in a box, the shipment must be returned with sufficient postage.

14.4 In all cases that no defect is found with a RMA, a handling fee of Eur. 50,- ex VAT will be charged.

In case an order contains missing or wrong articles you have to report this to JBN SECURITY by e-mail within 3 days after receiving the order. After this period JBN SECURITY can no longer be held responsible for missing items or wrongly shipped items.

Dutch law applies to all contractual and pre-contractual relations.